Last Updated: March 2, 2024
IndusMatrimony’s Terms and Conditions is a foundational document outlining the company’s commitment to safeguarding the privacy and security of its users' personal information. With the proliferation of online platforms, protecting user data has become paramount, and IndusMatrimony recognizes the importance of establishing trust with its users. The terms and conditions helps to be transparent on both side such as the user and the company.
In this introduction, users can expect to find an overview of the types of information collected by IndusMatrimony, how this information is used, and the measures taken to protect it from unauthorized access or misuse. Additionally, the introduction may highlight the legal and regulatory framework governing data protection, demonstrating IndusMatrimony’s compliance with relevant laws and regulations.
Your privacy is very important to us at Indusmatrimony. This policy explains in detail how we collect, use, share, and protect your personal information when you use our matrimony services, website, and mobile applications. It is intended to spell out our commitment to being transparent about privacy and establishing an environment of trust with our members and users.
We encourage you to read this policy thoroughly when you sign up with us or use any of our services. If you have additional questions, don't hesitate to contact our customer support team.
By clearly articulating its commitment to privacy and providing a comprehensive overview of its data handling practices, IndusMatrimony aims to instill confidence in its users and foster a trusting relationship built on transparency and respect for privacy.
When you create an account and profile on our site or apps, we ask for information like your name, email address, phone number, date of birth, location, education, occupation, etc. We use this info to match you with other members, provide our services, improve our site and apps, communicate with you, show targeted ads and offers, and keep you and other users safe and secure.
We get additional info through your activity on our services, like the type of profiles you view or features you use. And if you link social media accounts, we may get info from those too. We put all this info together to understand who you are, recommend the best matches, and personalize your experience.
When you register on our platform by creating an account, we require certain personal details like your name, date of birth, email address, residential address, phone number, height, marital status, religion, caste, sub-caste, education, occupation, income, lifestyle habits, food preferences, etc. This allows us to securely identify you as well as match you with appropriate partner recommendations based on your details.
We may also request sensitive information like health issues or disabilities if applicable, to customize your experience. You can choose to provide this or not. Any sensitive personal data you submit is used strictly to enhance our matching abilities and is never shared or sold to third parties without your explicit consent.
The photos, audio, video, or any other content that you voluntarily upload onto our platform also constitute personal data. These may include your profile photos, pictures in your photo gallery, any voice and video introductions, or messages exchanged with other members on the platform.
We use your pictures to include in your profile for other members to view. The videos and audio let other members understand you better. Media files are available to site members that you have consented to interact with. We also utilize your images to enhance our overall platform experience through features like personalized ads and communication customization.
We collect your preferences and interests data through your voluntary inputs provided to us on the website or apps. These include things like your partner preferences in terms of their age range, height, location, education qualification, profession, income bracket, interests, etc. as well as modes of contact you are comfortable with from other members.
Understanding criteria that are important to you for your life partner as well as contact method preferences assists us in recommending the most compatible proposals from our member database. It also ensures the experience we facilitate is suited to your comfort levels.
When you access our services through a phone, computer, or any device, we automatically collect standard technical log data and device details. These include things like device IP address, browser type, operating system version, internet service provider, pages clicked, features used, referring/exiting web pages and sites, time stamps, etc.
Analyzing such technical device and connectivity information allows us to provide a smooth and efficient platform experience across the board as well as securely maintain and monitor our systems. It also aids in troubleshooting connectivity errors.
We utilize common methods like cookies, beacons, and similar tracking technologies to collect additional user data that enhances our services as well as user experience. For instance, these help us authenticate registered members, store platform preferences without needing repeat user inputs, enable communication messaging features, provide advertising and marketing content personalized to you through partners, analyze site traffic patterns and volumes for improvement areas, etc.
You have full control over the use of cookies and tracking technologies. Through your browser or device settings, you can block all cookies, allow all cookies, remove specific cookies, or clear cookies anytime. The 'Help' section in your browser should guide you on how to adjust your cookie settings.
We track and store information on the functional features or web pages that you use, articles you read, profiles you view, ads you click on, links you navigate to off our platform, etc. Usage information helps us provide timely customer assistance, enhance our platform's overall information quality, relevance, and user experience as well as create user behavior models for more accurate matching algorithms.
Your info is private and we only share it as needed to make matches, improve our services, display customized content and ads, prevent fraud or illegal activity, comply with authorities, or with your consent. We may share non-identifying info publicly and with partners. Our employees and third-party service providers are required to protect your info and not use it in inappropriate ways.
We share minimal required user information with only a select few recipient parties to deliver our services or meet legal and compliance requirements. These include:
Basic profile information like your name, age, height, location, and a curated selection of your photos is shared automatically with member matches through our algorithms or your specific partner criteria selections. Additional personal details are optionally shared further through direct interaction between mutually consenting members.
Certain personal information may be provided to trusted third-party organizations that provide specialized support services contracted by us in areas of technical infrastructure, customer chat/call support, marketing and analytics studies, billing and payment processing, checking legal and KYC compliance, etc. All service providers adhere to strict confidentiality agreements limiting the use of any user data exclusively to services rendered under their contract with us.
As part of the Indusgroup ecosystem, minimal necessary user details may be shared internally with other group apps/ventures if they directly enhance your experience within our matrimony platform through additional product integrations. For instance, integration with an Indusgroup wedding services company may plan or customize offerings suited to you based on details voluntarily provided by you through your matrimony profile or messages.
Under select extreme cases, some personal user information may be disclosed externally to comply with court orders, legal processes, litigation requests, and/or to prevent serious harm or illegal activities observed through user communications on our platform.
By joining our site or apps, you consent to the collection and use of your information as detailed here. You can review and update your account details, choose whether your profile and photos are viewable by others, opt out of certain communications from us, and deactivate or delete your account anytime. You also have choices on whether we can show you targeted content and ads based on your activity. Just check your account settings or reach out to us.
As we are an internationally serving platform, we transfer the data we collect from customers and members to our main secured servers as well as secure third-party service provider locations spread globally across India, Singapore, the United States, Ireland, and South Korea. Wherever located, all internal data handlers as well as external partners are trained to treat user information as confidential and apply the highest security standards governed through binding agreements.
We utilize reputed third-party service analytics tools like Google Analytics and Facebook Ads Manager to derive visitor traffic volumes and behavior metrics for our platform. As part of their analytics services, they may collect customer data that they could hypothetically associate back with you or your device identifiers through complicated technical methods. However, we don't intentionally permit the merging of independently collected user analytics data with registered member login information or page visit histories to identify individuals, unless it is to offer certain site customization personalization based on earlier usage interests.
We also partner with advertising networks and exchanges to display relevant promotional material customized to user interests based on your activities on our platform as well as cookie or device data. Please refer to their privacy policies on the use of your information for serving ads.
By registering yourself and submitting any personal information voluntarily through our matrimony website or mobile apps, you expressly provide consent to all collection, storage, and usage of such details as described in this privacy policy. The continued usage of our services following changes made to this privacy policy also reaffirms your consent.
You can log in at any time through your member account to review or update the information details you submitted to us earlier. This allows us to rectify any inadvertent factual inaccuracies as well as correct or remove sensitive personal data like health disclosures you may have shared earlier but choose to revise now.
Membership account deactivation can be easily initiated through your profile settings which removes visibility of your profile to other members. Alternatively, you can submit a formal account deletion request via email authorization to our customer support team which erases most personal information details associated with your profile permanently from our production systems within 30 days and backups/archives within 1 year.
You have the flexibility to opt out from certain data usage like receiving marketing promotional communications through your email subscription settings. You can pick and choose the type of channel communications we can initiate.
Where legally applicable, you reserve the right to restrict specific personal sensitive information you had shared earlier from being processed or prevent its disclosure to certain third parties of your choosing. Please contact our grievance officer about exercising these rights.
We use technical and administrative security measures like encryption, access controls, data segregation, etc. to protect your data from unauthorized access and disclosure. While we strive to fully secure all information we receive, no Internet transmission is ever completely secure or error-free. Please use caution when sharing personal information online. Let us know right away if you believe your account or info has been compromised.
We have provisioned secure data retention policies for various categories of user information based on membership account status outlined below:
Personal data is retained through the tenure of your active membership account for maximizing service utility. Data anonymized within 30 days and deleted in 1 year after account deactivation or closure
Personal data is fully anonymized within 30 days and completely deleted within 1 year following continuous account inactivity exceeding 1 1-year period. May retain fully anonymized analytics data long term.
Minimal contact details are erased within 30 days if the lead doesn't convert to a registered member through the creation of a full membership account.
Our services are meant only for legal adults. We don’t knowingly collect personal data from anyone younger than 18. If you believe we may have unintentionally collected info on anyone under 18, please notify us promptly so we can delete their data.
Any personal or sensitive information voluntarily disclosed by you through our public matrimony blog articles or community forum discussions is not protected or governed under this privacy policy. Please be conscious of the information you choose to share in public commentary spaces.
Our services are meant only for legal adults above 18 years of age. We do not knowingly collect any personal details on individuals younger than 18 years. Please inform us urgently through the grievance redressal contact if you become aware of any such data in our records to facilitate swift deletions.
Our site and apps may link to third-party apps and sites to facilitate services. Since we don’t operate or control these, we recommend reviewing their privacy statements. Their policies will govern their use of your info.
We’ll retain your personal information for as long as your account exists. If you close your account, we’ll delete it from live databases within 30 days. However, data may persist in backups and cached pages for up to 12 months before being deleted. We may retain and use aggregated non-identifying info indefinitely after accounts are closed.
All your data stored with us is encrypted and securely maintained across storage systems, cached servers as well as backup repositories with strict access controls for internal employees based on roles and permissions. We are committed to constantly evaluating and incorporating standard industry-wide security practices for encryption, malware prevention, advanced threat protection, data loss prevention, network security audits, etc. via ongoing technology enhancements and infrastructure partnerships.
In the rare chance of any data breach arising due to unforeseen malicious attacks, ransomware, or system vulnerability exploitation, we are fully prepared to execute exhaustive late containment procedures that minimize the impact as well as notify any affected individuals in compliance with regulations.
We may change this Terms and Conditions from time to time. If we make significant changes, we’ll provide prominent notice on our site and apps, or send an email, so you can review the updated policy before continuing to use our services. Please check back periodically for updates.
If Indusmatrimony goes through a business transition event like a merger, acquisition, reorganization, bankruptcy, etc., your data will likely be part of assets transferred as per applicable laws. While incumbent privacy terms may change under new management through updates to this policy, your data will continue to remain protected from unauthorized access or usage per prevalent regulatory standards.
As required by changing privacy regulations and organizational evolution, Indusmatrimony may modify parts of this terms and conditions to keep it current and reflective of technology improvements, new products, or customer feedback. We will communicate significant changes prominently through the usual website notifications and emails. You may also track change history details at the bottom of the policy. Please make it a habit to revisit the latest terms and conditions linkedin and staffingfrom time to time.
If you have privacy concerns or requests relating to your personal information, just send an email and we’ll respond promptly.